Owner's arrival guide

Everything to prepare before your horse arrives, how to make arrival day calm, and answers to common owner questions.

Owners5 min readIncludes checklist
General information only. Every horse is different. For health concerns, always speak with your veterinarian, farrier or equine nutritionist.

01Before arrival checklist

Having these ready makes arrival day smooth and keeps every horse on the property safe.

Arrival checklist · 0 / 10

02Arrival day

  1. Call ahead. Let us know your arrival time so we can direct your float to the right entrance.
  2. Arrive in daylight if you can, so your horse can see the new surroundings.
  3. Keep it calm. Walk your horse around the paddock boundary so they learn the fence line and water point.
  4. Stay a while. Watch how your horse settles and check they find the trough.

03Settling in

  • Keep the diet the same for the first couple of weeks, and change pasture access gradually.
  • Check your horse more often in the first week — appetite, droppings, water and any scrapes.
  • Expect some calling or fence-walking at first; most horses settle within days.
  • Book routine farrier and vet visits early so there's no gap in care.

04Owner FAQs

How much does agistment cost?+

Packages are $50 (Standard), $70 (Paddock Plus), $100 (Premium) and $250 (Full Care) per horse, per week. The optional live horse camera is $20 per week.

Is Full Care available now?+

Full Care — including twice-daily feeding and daily rugging — is available from November 2026. Call to discuss timing for your horse.

Can I visit my horse whenever I like?+

Yes. Owners have 24/7 access, including six direct-to-paddock private entrances and dedicated laneways.

Are stables guaranteed?+

Stable use is included in Premium and Full Care, allocated subject to availability and property conditions.

What might cost extra?+

Specialised feed, supplements, veterinary, farrier and other individual requirements may attract additional charges.

Can I watch my horse remotely?+

From November 2026 you can add 24/7 phone-app viewing, supported by high-bandwidth satellite internet, for $20 per week. CCTV and paddock-view cameras are security and welfare aids only and don't constitute continuous observation.

How do I arrange an inspection?+

Inspections are by appointment. Call 0414 094 055 and please telephone before arriving so floats can be directed to the right entrance.

Ready to talk?Call Hasan on 0414 094 055 or send an enquiry.
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